By referral only.
Candidates enter our roster through people we already trust.
— Private Household Recruitment
Nannies, family assistants, family managers, house managers and specialist staff — privately placed with a small number of principal households across Europe.
A private household runs on a very small number of people. Who they are — and how well they fit — has more impact on daily life than almost any external decision a family makes. This is not work that suits a database.
ZEN Family conducts private household recruitment personally, by appointment and by referral. We meet every candidate, speak to every reference, and present only when we can vouch for what we present.
— Roles we place
Nannies, live-in nannies, travel nannies, family assistants, family managers, house managers, personal assistants to the principal, and specialist household staff engaged in coordination with vetted partners.
Every mandate is treated individually. We do not run parallel searches for the same candidate across multiple households.
— Our approach
Candidates enter our roster through personal referral and direct outreach to people whose work we already know. Every profile is met in person, referenced with previous households, and assessed against the ZEN Family Certified™ standard.
For families, this means fewer profiles — three to five people, not thirty.
— Where we operate
Households in Germany (Frankfurt, Munich, Berlin, Hamburg, Düsseldorf), Belgium (Brussels, Knokke), France (Paris, Nice, Monaco), Switzerland, the UK and Italy. Cross-border and split-residence engagements are a core part of our work.
Candidates enter our roster through people we already trust.
No profile shared without a personal meeting.
Direct conversations with previous principals or their staff.
Family details are protected end-to-end.
Guidance on fair terms, tax setup and household structure.
We remain reachable long after the first month is over.
— Questions
Both. Single-role and complete household staffing (nanny + family manager + house manager) are both common.
First candidates are usually presented within two weeks; a confirmed start typically follows within four to six weeks.
Yes. Principal names and addresses are only shared once mutual interest is confirmed.
Yes — we integrate quietly alongside a family office or private secretary.
— The Next Step
Every enquiry is confidential. We take the time to understand the household before we propose anyone.