— Legal
Last updated: 28 July 2026
This Privacy Policy explains how THE ZEN COMPANY, operating under the brand THE ZEN FAMILY ("we", "us", "our"), collects, uses, stores and protects personal data when you visit our website or contact us. We process personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
THE ZEN COMPANY
Brand: THE ZEN FAMILY
Owner: Yasmina Zafa
Mauerweg 17, 61440 Oberursel, Germany
Email: info@thezenmethod.de
We only collect personal data that you provide voluntarily or that is generated automatically when you use our website. This may include:
You may contact us directly at info@thezenmethod.de. When you do so, we collect your email address, the content of your message and any attachments you provide. We use this information solely to respond to your enquiry and to manage our ongoing relationship with you.
Our website provides direct contact links for different service areas. Contact forms are currently disabled while we finalise our secure contact system. When contact forms are reactivated, any data submitted will be processed in accordance with this Privacy Policy and used solely for the purpose of responding to your enquiry.
We process your personal data to respond to your questions, assess your needs, provide information about our services, and, where applicable, arrange consultations or introductions. Processing is based on your consent, our pre-contractual obligations, or our legitimate interest in managing enquiries, depending on the context.
We use Resend, Inc. to deliver transactional emails such as enquiry confirmations and administrative correspondence. Resend processes email addresses and message content on our behalf as a data processor under Article 28 GDPR. Data may be transferred to and stored in the United States. Resend participates in appropriate EU-approved transfer mechanisms to ensure an adequate level of data protection.
This website is hosted by Lovable Project Services, which provides the infrastructure necessary to display the website. Lovable acts as a processor and may process technical data (such as IP addresses and server logs) only to the extent required for hosting and security purposes.
Our hosting provider automatically collects and stores information in server log files. These may include your IP address, browser type and version, operating system, referrer URL, time of server request and pages accessed. This data is processed for technical reasons, to ensure website stability and security, and to diagnose errors. It is not combined with other personal data sources.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include secure hosting, encryption in transit where available, and limited access to personal data on a need-to-know basis.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry emails are generally retained for the duration of our correspondence and any resulting engagement, plus a reasonable period thereafter for administrative and legal purposes.
You have the following rights regarding your personal data. To exercise any of these rights, please contact us at info@thezenmethod.de.
You have the right to request confirmation of whether we process your personal data, and if so, to obtain a copy of that data along with information about how it is processed.
You have the right to request the correction of inaccurate personal data and the completion of incomplete data.
You have the right to request the deletion of your personal data where there is no overriding legal obligation for us to continue processing it.
You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while you contest its accuracy or object to its processing.
You have the right to object to the processing of your personal data based on legitimate interests. We will stop processing unless we demonstrate compelling legitimate grounds for continuing.
You have the right to receive personal data you have provided in a structured, commonly used and machine-readable format, and to transmit it to another controller where processing is based on consent or a contract.
If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority. In Germany, the competent authority is the data protection authority of the federal state where we are based or, alternatively, the Federal Commissioner for Data Protection and Freedom of Information (BfDI).
We do not use Google Analytics, Google Ads, Meta Pixel, Hotjar, newsletter tracking cookies or similar technologies. We do not embed social media tracking pixels. We do not sell personal data to third parties.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page with the date of last update.
For any privacy-related questions or to exercise your rights, please contact us at info@thezenmethod.de.